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Customer Testimonials

Company
I have bought many products over the years but none match the quality & continued service you all provide. My tub was purchased 4 years ago & whenever I need advice or service, you have never failed me. You are as friendly as the day I bought!
S.J., Dayton, OH


Company
A small number of companys, including my own, strive to offer good customer service. Your company and staff have exceeded good customer service ten fold. Your staff truly exhibited the fact that you are a great customer service company.
M.G., Brookville, OH


Company
This comes with a sincere "thanks"! We recently purchased a new hot tub from you and you showed us the benefits to buying a salt water system hot tub. After owning it for almost a year now, we could not be bigger fans!! The water is so amazing! S&J
S&J


Company
My husband and I got our spa from you all in the year of 1999. He has a bad back---We are extremely greatful that we chose you store for our purchase. It is important to not only get a good product but also dependable service. Your the best!
B.C., Fairborn, OH


Company
My husband and I purchased our Tiger Spa approximately 8 years ago. We love our spa! The sales and service staff at Hot Springs of Dayton have been wonderful over all these years! They have answered our questions, given professional advice, service.
Paulie


Company
Just a note to express my appreciation for, as always, your very generous customer service. Thank you for your support and doing what it takes to please your customers. My sincere thanks to all of you.
L.S., Dayton, OH


Company
We wanted to say again how impressed my wife and I were with the buying experience at your store. Your knowledge, ability to try the tubs and your low preasure atmosphere were enjoyable. The on-site walk through was exceptional. Thank You
D.G., Dayton, OH


Company
"This company is 1st class! We just purchased a spa from the Dayton HotSprings store and love it. It was a pleasure working with everyone at Hotsprings in Dayton. The customer service is second to none in my book. They gave us all the time we needed
Bob


Company
We recently bought a Hot Spring Grandee Spa from your store. We have to say that we have been delighted with our purchase. Not only do we love pour Hot Tub, but we are even more pleased with the customer service you have provided. Thank You
CG, Bellbrook, OH


Company
I wish to take a few moments to let you know how much my husband and I have enjoyed our association with Hot Spring Spa of Dayton..Thank you for making us feel special.
S.W. , Dayton, OH


Company
We love it! Thank you for the excellent service. The delivery/setup guys were great. We appreciate all your help.
K & T, Dayton, OH


Company
I purchased a spa from Hot Spring and was very impressed with the service I received and the installation crew was great. Unfortunately, a few days before Christmas my house caught fire and the power was cut. George had his guys out within hours of r
Jeffrey


Sales
We seldom write this kind of note, but the excellant performance of your organization with our recent Spa purchase deserves compliment. Our salesman, J.B. was excellent with product knowledge and did a terrific job conveying it.
B.D., Beavercreek, OH


Service
I recently had my spa serviced by a young man named BR and I was very pleased with how informational he was while he was here servicing my spa. Thank you for having such wonderful service techs. I will recommed your business to all my aquaintences.
L.J. , Dayton, OH


Service
I would Like to thank the service dept for their expert service on my hot tub I bought in 1993. The hot tub may be 16 years old but the is only the second call I have needed. Again Thank you for the service and a fine product
S.H., Troy,OH


Service
I write to thank you for your prompt response to my call for service this past Sunday. I called Sunday afternoon, and your service man was here Monday morning, today, before noon. Not only that, he arrived when he said he would. I am impressed.
E.D., Dayton, OH


Service
I believe the young mans name is J.L. He came to repair our spa on Saturday. Thank you for sending him. He represents your company very well and exhibits an uncommon level of professionalism that is somewhat rare these days. Thank you!
T.P., Springfield, OH


Service
The installers were great. They were thorough, cooperative and possessed great product knowledge -- including "complete" training on how to use the spa.
B.D., Beavercreek, OH


Service
Just wanted to drop you a line in appreciation of the fantastic response to my recent inquiry about warranty service---Imagine my surprise when I came home fromwork the next day to find a service man had been there and the problem was solved. Thanks
R.E.L., Dayton


Service
Execellant Company Having dealt with many companies over the years, its nice to find a company that actually does what it says. Having purchase my spa over nine years ago, I still get the same service that I received the first day I walked thru their
Ralph - Dayton


Service
I was pleasantly impressed with my contacts at Hot Spring .. both my initial chat with R and then the thoughtful and competent service rendered by your service person - A... certainly made me glad that I chose you vs the big "W"
J.H. D., Oxford, OH


Service
I wanted to thank you for your great service. I really appreciate the work and how easy it was to deal with your customer care manager.
M.B., Dayton, OH


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